How Quick is Delivery?
How long does the process take to get custom products?
Most of the products presented on our site are custom decorated and shipped within 2 – 5 working days after your order and product proof have been approved. If you have a firm in-hands date for your products, please make sure you indicate that date when placing your order. Our team will do everything possible working with the factory to ensure the products arrive on time. If there are any issues meeting your required in-hands date using your stated shipping method a team member will reach out to you.
Here is a quick glance at the steps and timeframe for placing your order and receiving the custom products.
Place order online – step one.
Order confirmation email – sent to customer within ten minutes. Product Proof Sheet – Product Proof Sheet(s) uploaded to order. Email notification sent to the customer to review and approve proof. Within 24 hours (M – F).
Products Placed into Production - When the product proof is approved the product is ordered from the factory. Production order started within 12-24 hours of approval.
Products Ship – Standard production is 2-5 working days for most products.
Tracking numbers – Email notification with your product tracking numbers is sent.
Order Invoice – The order invoice is sent via email within 24 hours of sending the product tracking numbers. Invoices can be paid online, by credit card, from a link in the invoice email or submit the invoice for payment by check.